Refund policy

30-Day Money-Back Guarantee

Try Juniva for a full 30 days. If you're not satisfied, contact us within 30 days of delivery for a full refund.

Email us. Send your order number and the email address you used at checkout to support@getjuniva.com within 30 days of the date your order was delivered. We reply within one to two business days.
Get refunded. Once we've confirmed your order, we refund the full product price to your original payment method. Please allow 5–10 business days for it to appear on your statement.

The 30-day window begins on the date your order is delivered, as shown by the carrier's tracking.
Refunds cover the full product price. Original shipping charges, if any, are not refunded.
Subscription orders: you can cancel any time before your next renewal — see our Subscription policy. The guarantee applies to subscription orders on the same terms as one-time orders.
If your order arrived damaged, defective, or incorrect, contact us within 30 days of delivery with a photo and we will replace it or refund it at no cost to you — no return required.
We reserve the right to decline refunds where the guarantee is being abused (for example, repeated refund requests across multiple accounts).

Juniva is a brand of Kingsfoil LLC, 7901 4th St N, STE 300, St. Petersburg, FL 33702, United States. Questions? Email support@getjuniva.com.