Cancellation policy
Subscription & Cancellation Policy
Juniva's Subscribe & Save option is a convenient recurring delivery that saves you 20% off the one-time price and makes sure you never run out. It is optional — you can always choose a one-time purchase instead.
What you agree to when you subscribe
- Your subscription auto-renews and ships on a recurring schedule (every 30 days unless a different frequency is shown at checkout).
- The payment method on file is charged automatically each cycle at the subscription price shown at checkout. Your discounted price is locked in for as long as your subscription stays active.
- You'll receive an email reminder before each renewal charge.
- Prices, frequency, and your discount are shown clearly at checkout before you confirm.
Cancel, skip, or pause — anytime, no fees
You are always in control. You can cancel, skip, pause, or change your subscription at any time, with no fees and no penalty, before your next renewal date. Three easy ways:
- Sign in to your account and open your subscription.
- Use the link in any subscription email (renewal reminders and order confirmations).
- Email support@getjuniva.com and our U.S.-based team will make the change for you — typically within one business day.
To avoid being charged for the next cycle, please make changes at least 24 hours before your renewal date. If you're ever charged for an order you meant to cancel, contact us and we'll make it right.
Money-back guarantee
Try Juniva for a full 30 days. If you're not satisfied, contact us within 30 days of delivery for a full refund. See our Refund policy.
Juniva is a brand of Kingsfoil LLC, 7901 4th St N, STE 300, St. Petersburg, FL 33702, United States. Support: support@getjuniva.com.
